TA Master_Brandmark

Universal Tennis Rating System (UTR) Program Manager

Tennis Australia

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  • Melbourne Victoria Australia
  • Full Time, Contract/Temp
Closing 18 Dec 2019
Applications 0


  • Join a passionate team and become part of a fun and inclusive culture
  • Flexible work practices, ensuring a positive work-life balance
  • Great perks including event tickets, onsite car parking and gym!

It is an exciting time at Tennis Australia, we are well underway to deliver the most spectacular summer of tennis in 2020 with the Australian Open and launch of the new ATP Cup.  Additionally we have plans to continue to grow the game of tennis from grassroots through to high performance and we have a world number one…go Ash!   

As part of our appetite for evolution we are partnering with Universal Tennis to introduce the Universal Tennis Ranking (UTR) system to Australia.  The UTR system will open up opportunities for the everyday player to be ranked against the best in the world and bring a new level of innovation to the game.  We are now looking for a UTR Program Manager to introduce the UTR system to the Australia market and lead strategic initiatives to increase tennis participation across the country.   This will initially be a two year fixed term contract role.

About the role

In this role you will;

  • Take responsibility and ownership of the various UTR and Tennis Australia joint initiatives, which includes marketing, communications, sales, media and event duties for TA events
  • Assist in implementing UTR's tools and technology to leading Australian academies and clubs to drive more play and increase participation for their members
  • You will analyse client success and present monthly analytics reports to ensure alignment with UTR’s 90-day implementation / Active Customer plan(s)
  • Serve as primary point of contact in Australia for all UTR education related activities
  • Specifically assist and be an integrated part of TA for the Australian Open and all associated events
  • Provide education and training for internal and external audiences

About you

To thrive in this role you will have:

  • Undergraduate college degree with 2+ years of experience in sales, project management and/or account management/customer success environment
  • Familiarity and experience in selling and/or managing SaaS, free, freemium and/or paid products
  • Entrepreneurial mindset with ability to own and complete tasks from ideation to execution to measurement
  • Passion to educate and sell while focused on solutions – resilient and not easily intimidated
  • Data-driven mindset with ability to and interest in learning new skills and grasping new concepts you can apply quickly
  • Ambitious, energetic attitude coupled with strong and diligent attention to detail
  • Strong organizational skills with proven outreach and follow up successes
  • Experience managing accounts within an online Client Relationship Management (CRM - Salesforce) system
  • Ability to document and give feedback from clients to certain UTR team members as well as TA members
  • Prior experience within or around Australian tennis a plus

What’s in it for you?

  • Career development with a range of formal education and on the job training opportunities
  • Tickets to the Australian Open
  • Superbox tickets to concerts and events at Rod Laver & Melbourne Arenas
  • Monthly health & wellbeing activities through our Serving Your Health program
  • Onsite gym & tennis facilities
  • Flexible working practices
  • Free car parking
  • Salary packaging
  • A range of discounts from our sponsorship partners

Desirable Criteria

Apply for this role

To Apply

If you think you’re up to the challenge, we’d love to hear from you!  Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. 

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

At Tennis, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. Tennis encourages all suitable applicants to apply for this role

Tennis Australia

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