At the Y, we believe in the power of inspired young people. A community not-for-profit organisation with 17 million participations annually across Australia. 8,000 staff and volunteers serve at more than 150 locations every day. We partner with government and private capital to deliver programs and services that include community recreation, adventure, and stadium sports, camping, learn to swim, children's programs, early learning, youth services, retirement living, disability services, and social enterprises.
About the Centre
The Kew Recreation Centre (KRC) is an important community facility and is just one of the centres' that make up the Boroondara Leisure and Aquatic Facilities (BLAF), managed by YMCA Victoria in partnership with the City of Boroondara. The Boroondara Leisure and Aquatic Facilities provide a unique opportunity for staff to be exposed to a variety of facilities, programs, and services within a vibrant workplace. YMCA Victoria is committed to providing the highest level of service to our visitors and career development for our staff teams. ?
Key Elements of the Role
As a member of staff at the Kew Recreation Centre this position requires you to work as part of a team committed to the goals and mission that actively fosters community participation and involvement. Pool Lifeguards at YMCA facilities take on much greater responsibility than simply supervising water space. As well as identifying potential risk factors and taking steps to reduce those risks, lifeguards will act as positive role models in an effort to build strong people, strong families, and strong communities within the facilities that we manage.
The Seasonal Pool Lifeguard will:
- Provide adequate supervision of aquatic facilities to ensure the safety of all facility users.
- Maintain concentrated observation of pools and patrons to anticipate and respond to problems
- Ensure facility rules are being obeyed whilst at the same time educating facility users about safe aquatic practices.
- Carry out intervention and preventative action to ensure the safety and wellbeing of patrons, the facility and equipment
- In conjunction with facility management facilitate the timely and safe use of water space, in clearly defined areas using appropriate signage
- Undertake regular cleaning and tidying duties to ensure the maintenance of a safe environment for staff and patrons
- Performs other duties as required commensurate with their skills and experience?
Capabilities and Behaviours
- Demonstrates YMCA Victoria values, Honesty, Caring, Respect and Responsibility
- Demonstrates motivation and commitment to perform to their best
- Accepts personal accountability for workplace actions and consequences to better influence
- Creates a welcoming atmosphere by engaging all people in a friendly and approachable manner
- Works as part of a team and shows professionalism
Knowledge and Experience
- Customer Service Experience will be highly regarded
- Experience in the Aquatics and Leisure industry will be highly regarded
- Decision making under pressure
- Being able to manage conflicts with patrons and users
- Repetitive work environment which requires constant stimulation to stay alert
- Ability to multi-task
- Ability to stay calm under pressure
- Providing excellent customer service for all members and guests
- Being proactive with the presentation of the facility
- Punctual in both attendance on shift and attendance at staff meetings
- Immediately responds to customers’ needs or concerns
- Flexible to work early mornings, evenings and weekends in an effort to share the workload
- Sets an example for parents by interacting, communicating, guiding, and setting clear boundaries and expectations for children in healthy and respectful ways.
- Complete one in-house lifeguard training session per quarter
- Complete an annual self-declaration medical questionnaire
- Undertake a medical assessment by an Authorised Health Professional, at own expense, where the YMCA deems it necessary.
- Participate in a minimum of two Lifeguard Fitness Assessments per year?
YMCA, including Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework. YMCA requires that all applicants undergo satisfactory screening prior to commencement, including but not limited to:
- HLTAID001 - Provide Cardiopulmonary Resuscitation
- HLTAID003 - Provide First Aid
- PUAEME001B - Provide Emergency Care
- PUAEME003C - Administer Oxygen in an Emergency Situation
- SISCAQU002 - Perform Basic Water Rescues
- SISCAQU006 - Supervise Clients in Aquatic Locations
- SISCAQU007 - Perform Advanced Water Rescues
- A national criminal history check;
- An international criminal history check where applicants have worked overseas;
- Holding or obtaining a Working with Children Clearance/ equivalent in accordance with state/ territory laws;
- ACF Safeguarding Children and Young People Certificate (completion online prior to commencement)
- Two reference checks.
Any successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People framework, which includes a thorough safeguarding children and young people induction and committing to upholding the safety and wellbeing of children and young people throughout their engagement with YMCA.